Your Information.
Your Privacy.
Sana Auto Services respects the privacy of customers and website visitors. This Privacy Policy describes the types of information that may be collected through our website and customer communications, why it may be used, and the steps we take to manage it responsibly.
Information We Collect
Depending on how you interact with Sana Auto Services, we may collect information you provide directly to us, including:
How We Use Your Information
Information may be used to:
- Respond to enquiries and quotation requests.
- Process and manage purchases, bookings and customer orders.
- Confirm vehicle requirements for custom floor mats, seat covers and upholstery work.
- Provide customer support and after-sales communication.
- Improve the website, services and customer experience.
- Protect our website and business against misuse, fraud or security threats.
- Comply with applicable legal, accounting or regulatory requirements.
Orders, Payments & WooCommerce
Our website may use WooCommerce or related e-commerce functionality to process customer accounts and orders. Information submitted during checkout may include your name, contact details, billing address, delivery address and order information.
Payment card information may be processed by the payment provider used at checkout. Sana Auto Services does not intend to store full payment-card credentials directly on this website where payment processing is handled by a third-party payment gateway.
Cookies & Website Analytics
The website may use cookies or similar technologies to support essential website functions, maintain shopping-cart sessions, remember preferences, improve performance and understand general website usage.
Your browser may allow you to block or delete cookies. Some website features may not function correctly if essential cookies are disabled.
Sharing of Information
We do not sell customer personal information. Information may be shared only when reasonably required to operate the website or provide a requested service, for example with:
- Website hosting, e-commerce and technical service providers.
- Payment-processing providers.
- Delivery or logistics providers where delivery is requested.
- Professional advisers, authorities or regulators where legally required.
Data Security
We use reasonable administrative and technical measures intended to protect customer information from unauthorized access, loss, misuse or alteration. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary to complete transactions, provide customer service, maintain business and accounting records, resolve disputes, enforce agreements and satisfy applicable legal requirements.
Your Choices & Requests
You may contact Sana Auto Services if you would like to ask about personal information you have provided, request an update to inaccurate contact details, or raise a privacy-related concern. Certain records may need to be retained where required for legitimate business, accounting or legal purposes.
Third-Party Websites & Services
Our website may contain links to third-party websites, social-media platforms, map services, payment services or other external providers. Their privacy practices are governed by their own policies, and Sana Auto Services is not responsible for the privacy practices of independent third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business operations, technology or applicable requirements. The updated version may be published on this page with a revised “Last Updated” date.
Contact Sana Auto Services
For privacy questions or requests relating to information submitted through this website, contact Sana Auto Services.